You expect auto garages to treat all customers fairly. However, some less reputable places are only concerned with making a buck. As a result, they may provide bad information or even engage in outright trickery to boost their bottom line. You can be a savvy car owner when you know the signs of common scams. Here are a few things to look for.
Cabin Filter Replacement
Cabin filters prevent dust and other particles from making their way into your vehicle. While a change is necessary when the filter becomes too dirty, a soiled cabin filter does not pose a serious safety issue to you or your vehicle. If a mechanic claims otherwise, it’s best to seek repairs elsewhere.
Engine Flushes
Sludge can build in your engine and affect performance. In this case, an engine flush may be recommended. However, a good mechanic will take steps to prevent sludge from forming in the first place, such as by using an oil conditioner. If you feel you’re being scammed, ask the mechanic to show the actual sludge in your engine before agreeing to service.
Overcharging
Certain vehicle repair tasks happen in conjunction. For instance, if your spark plugs need to be replaced, it’s likely they and the coils will be removed simultaneously. However, an unscrupulous auto repair shop might include two separate charges, even though the work was performed at the same time. Ask for an itemized bill and don’t be shy about questioning charges if they don’t make sense.
Cheap Quotes
The initial quote should reflect the work being performed on your vehicle. If a mechanic provides an incredibly inexpensive initial quote, one that seems out of place for the work being done, it’s likely a scam. This is a way for the mechanic to entice car owners to use their services, only to provide a much more expensive quote when work is complete. Once again, don’t be shy about asking questions if something seems out of place.
Working with a skilled and reputable auto repair shop is the best way to avoid all of the above scams. That’s precisely what customers in Las Cruces receive when they visit ABC Paint & Body. Along with our reliable body repair services, we also offer vehicle maintenance, including brake inspections. Most importantly, you can always trust in our fairness and honesty. Call 575-524-2004 to schedule an appointment or contact us for more information.
